Our policies:

As COSTERA HOTEL, of course, we have policies that will determine our responsibilities towards our customers and guests, will always keep us active to improve ourselves, and will provide sensitivity towards society, the environment and the future.

                                                                                           CHILDREN'S RIGHTS POLICY
Children are the future's trusts to us. It is our primary responsibility to recognize them as individuals, respect their rights, and to monitor and protect them against all kinds of psychological, physical, commercial, etc. exploitation.

To ensure this;

• We do not allow child labor in our own institutions and expect the same sensitivity from all our business partners, and provide environments/opportunities where they will feel free and comfortable.

• We act sensitively with our employees in preventing and recognizing child abuse and contribute to the struggles against this issue.

• We support relevant projects to raise awareness about the protection of children's rights.

• When we witness suspicious actions regarding children, we first inform the hotel management and request help from official institutions when deemed necessary.

                                                               WOMEN'S RIGHTS AND GENDER EQUALITY POLICY
We attach importance to gender equality in our business.

• We support women's participation in the workforce in all our departments, offer equal opportunities, ensure their health, safety and well-being, and act with the policy of "equal pay for equal work". We distribute tasks by observing the principle of equality.

• We create a work environment and practices that protect the work-family life balance.

• We never allow women to be subjected to abuse, harassment, discrimination, suppression, coercion, slander, etc. We are always aware of the value they add to the world and our organization and support their existence.

                                      ENVIRONMENTAL PROTECTION AND WASTE MANAGEMENT POLICY
• We protect the environment in our business, prevent its pollution, and attach importance to its protection by reducing our negative impacts on the environment.

For this;

• • We comply with legal regulations and try to reduce our environmental impact.
• • We take care to effectively separate our waste according to its source, groups and hazard classes.
• • We know that using hazardous substances and chemicals only when needed and as much as necessary will reduce both the negative effects on the environment and the amount of waste,
• • We contribute to protecting nature by preferring the materials we receive in our business that have “recycling” and “environmentally friendly” labels. We try to create reuse opportunities,
• • We store wastes correctly, in separate areas according to their characteristics, deliver them to licensed/authorized companies without exceeding the legal storage period limits and keep their records,
• • We try to use water, energy and all natural resources economically. We share this sensitivity with our employees, guests and suppliers.

                                                                             ENERGY EFFICIENCY POLICY
We use our energy efficiently and set goals to reduce our energy consumption in order to protect our world from possible dangers.

For this;
• In order to fulfill both our responsibilities towards nature and our legal obligations, we follow national and international standards, laws and regulations, voluntarily carry out studies that will reduce energy use and/or continuously improve our energy consumption performance, and follow the results of our studies.

• We try to research, find, purchase and use energy efficient suitable products, equipment, fittings and technology alternatives.

• We evaluate energy risks or emergencies that may arise such as energy constraints, and plan the measures to be taken.

                                                                    SUSTAINABLE PURCHASING POLICY
In line with the sustainable supply approach, our suppliers/solution partners;

• Have Quality Assurance Management Systems, Environmental and Occupational Health and Safety Management Systems, internationally accepted environmental and sustainability ethics/certifications,

• Have no harmful effects on the environment in production and supply, and comply with environmental legislation,

• Resources; It uses/consumes appropriately without harming natural life and the ecosystem, and complies with hunting bans,
• It works to minimize and manage its waste correctly, offers less packaging or bulk packaging alternatives in product packaging,
• It offers alternatives such as environmentally friendly, economical, local, ethical, recyclable or recycled materials, organic, bio, vegan, not tested on animals, does not contain harmful chemical components, etc.,
• It is a local and domestic production/service provider,
• It is a product/service that reflects/promotes the cuisine, traditions and culture of our country/region,
We attach importance to and convey this perspective to our stakeholder suppliers. We try to create efficient purchasing opportunities together with our suppliers and aim to reduce the environmental impacts arising from supply processes.

                                                                      CULTURAL SUSTAINABILITY POLICY
• Presentation of cultural heritage: Our hotel respects the intellectual property rights of its local people.

• Authentic elements of traditional and contemporary local culture are evaluated in our cuisine, design and decoration.

• Artifacts: Our hotel does not buy, sell, mediate the trade of historical and archaeological artifacts and does not exhibit them.

• Promotion of sustainable local gastronomy: Our hotel strives to prioritize the promotion and consumption of local products. We strive to prioritize sustainability in gastronomy in all our activities.